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Employee Engagement and Staff Turnover and Its Implication on the Organisational Performance: Case of AON Botswana

Received: 12 December 2019     Accepted: 18 February 2020     Published: 1 April 2020
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Abstract

Executive Summary: Secondary data is used to study the relationship between employee engagement and staff turnover and their implication on organisational performance. The discussions contained herein show that employee engagement has a positive relationship and significant effect on organisational performance whilst on the other hand staff turnover has a negative and significant effect on organisational performance thereby confirming the robustness of the relationship between engagement and productivity. Employee engagement has attracted much attention from many scholars as a popular organizational concept in the recent years. It is believed that an engaged employee becomes aware of business context, and works with other colleagues to improve performance within the job for the benefit of the organization. Employee engagement is also linked to staff turnover in that when employees are engaged they tend to be happy and would not leave the organisation, so promoting employee engagement would bring a solution to organisations faced with a challenge of staff turnover which will directly be linked to an organization’s improved performance. In this paper a literature review from various research findings and corporate practices are employed using a descriptive study technique. It projects the impact of employee engagement on organization’s productivity. It also presents the factors influencing the employee engagement, staff turnover and organizational outcomes.

Published in International Journal of Economic Behavior and Organization (Volume 8, Issue 1)
DOI 10.11648/j.ijebo.20200801.11
Page(s) 1-11
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2020. Published by Science Publishing Group

Keywords

Employee Engagement, Staff Turnover, Implication on Organisational Performance

References
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[18] AON, "2018 Trends in Global Employee Engagement: Global Employee Engagement Rebounds to Match Its All-Time High," 2018.
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[20] T. Rutledge, Getting Engaged: The New Workplace Loyalty, Toronto: Mattanie Press, 2006.
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[22] Gitanjali, Y. Sharma and B. Sharma, "Search for the Drivers of Employee Engagement among Executives of a Manufacturing Organisation," Management and Labour Studies, p. 190, 2010.
[23] S. Kular, M. Gatenby, C. Rees and E. Soan, "Employee Engagement: A Literature Review," Kingston University, 2008.
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[25] K. Alfes, A. D. Shantz, C. Truss and E. C. Soane, "The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model," The International Journal of Human Resource Management, vol. 24, no. 2, pp. 330-351, 2013.
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Cite This Article
  • APA Style

    Theophilus Tebetso Tshukudu. (2020). Employee Engagement and Staff Turnover and Its Implication on the Organisational Performance: Case of AON Botswana. International Journal of Economic Behavior and Organization, 8(1), 1-11. https://doi.org/10.11648/j.ijebo.20200801.11

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    ACS Style

    Theophilus Tebetso Tshukudu. Employee Engagement and Staff Turnover and Its Implication on the Organisational Performance: Case of AON Botswana. Int. J. Econ. Behav. Organ. 2020, 8(1), 1-11. doi: 10.11648/j.ijebo.20200801.11

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    AMA Style

    Theophilus Tebetso Tshukudu. Employee Engagement and Staff Turnover and Its Implication on the Organisational Performance: Case of AON Botswana. Int J Econ Behav Organ. 2020;8(1):1-11. doi: 10.11648/j.ijebo.20200801.11

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  • @article{10.11648/j.ijebo.20200801.11,
      author = {Theophilus Tebetso Tshukudu},
      title = {Employee Engagement and Staff Turnover and Its Implication on the Organisational Performance: Case of AON Botswana},
      journal = {International Journal of Economic Behavior and Organization},
      volume = {8},
      number = {1},
      pages = {1-11},
      doi = {10.11648/j.ijebo.20200801.11},
      url = {https://doi.org/10.11648/j.ijebo.20200801.11},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijebo.20200801.11},
      abstract = {Executive Summary: Secondary data is used to study the relationship between employee engagement and staff turnover and their implication on organisational performance. The discussions contained herein show that employee engagement has a positive relationship and significant effect on organisational performance whilst on the other hand staff turnover has a negative and significant effect on organisational performance thereby confirming the robustness of the relationship between engagement and productivity. Employee engagement has attracted much attention from many scholars as a popular organizational concept in the recent years. It is believed that an engaged employee becomes aware of business context, and works with other colleagues to improve performance within the job for the benefit of the organization. Employee engagement is also linked to staff turnover in that when employees are engaged they tend to be happy and would not leave the organisation, so promoting employee engagement would bring a solution to organisations faced with a challenge of staff turnover which will directly be linked to an organization’s improved performance. In this paper a literature review from various research findings and corporate practices are employed using a descriptive study technique. It projects the impact of employee engagement on organization’s productivity. It also presents the factors influencing the employee engagement, staff turnover and organizational outcomes.},
     year = {2020}
    }
    

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Author Information
  • Department of Management, Faculty of Business, University of Botswana, Gaborone, Botswana

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